Thinking about making a change...
"Vendor contracts have become very confusing. Who can help me understand them?"
"Is there someone with years of experience negotiating vendor agreements?"
"What is a fair price for processing services?"
"Can I get protection with Vendor Service Level Agreements?"
"Is there a consulting company that has deep technical expertise when assessing vendor solutions?"
"Can I achieve balance between price, service, product, and culture?"
Put Journey’s unique combination of technology and vendor management experience to work for you. Leverage our experience of negotiating hundreds of contracts as a technology vendor. Since the Journey team understands banking principles and technology and brings a unique and diverse set of sales, product and technical expertise to an engagement, we can help determine the best solution for your needs. The Journey process leverages existing templates customized to each financial institution after interviews. Those interviews are critical to understand your business strategy and needs.
There are no perfect vendors, however, given that reality, our goal is to find the best fit for your institution.