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STRATEGIC TECHNOLOGY REVIEW

STRATEGIC TECHNOLOGY REVIEW

“Change is a threat when done to me, but an opportunity when done by me”

- Rosabeth Moss Kanter

Digital vs. Branch DDA Customers

Digital vs. Branch DDA Customers

Last week Journey attended the Q2 CONNECT 16 client conference in Austin, TX.  One consistent question was: how to compare retail digital vs. branch customers.

IPUG Future Ops

IPUG Future Ops

Come see Journey presenting at IPUG Future Ops Vendor Seminar 2016, Thursday April 21, 2016.

An Interesting Phenomenon

An Interesting Phenomenon

An interesting phenomenon was recently identified with Journey analytics, we labeled it the “U shaped effect” with respect to the correlation between customer profitability and average number of  products.